Inventory can also be checked from the mobile app while on the go. In addition, pre-loaded catalogs available on the Lightspeed Commerce POS allow users to restock their inventory directly from the system. Items can be quickly imported from a CSV or Excel file, and users can add additional style, size, and color specifications to each item. The support is also omnichannel, meaning it will work for in-store and online sales, and work across email and direct messaging. Support for a customer loyalty or gift card program is also available. You can get permanently free POS systems, too, but that isn't always the best idea.Ĭustomers can be tracked via Lightspeed's suite of CRM tools, allowing stores to give individual customers statuses like “VIP” or “regular”, and to create email lists for targeted marketing campaigns.Īn individual customer's sales history allows managers to make smart decisions about which items are most popular, or which future purchases to suggest to a specific customer. Finally, they'll get “preferred Lightspeed Payments rates,” although the company does not make these rates public.ĭon't forget that there is a 14-day free trial that you can check out before committing to Lightspeed long term. Enterprises with this plan will get both a dedicated premium support team and a dedicated customer success manager. The big benefits to this plan are its many consultation services: Unlimited personalized onboarding and launch services, general consultation, and API consultation and support. It is a bespoke package that will be designed around your business, and one that Lightspeed will price up for you on request. There is also an Enterprise tier, which is aimed at large businesses. This plan is also the first one to let users access and analyze sales data, which can help you optimize your operation. This means Lightspeed will track your customers' purchases, and prompt you to reward your biggest fans with discounts, free gifts, or other nice treats. This plan adds omnichannel customer loyalty features, including a rewards program. Lightspeed Advanced planįor $199 per month (paid annually) or $239 per month (paid monthly), you'll get the Advanced tier. This should cut down on manual paperwork for you, though you'll have to pay $119 per month or $139 per month, depending on whether you choose annual or monthly billing. You'll also get the ability to integrate a third-party accounting platform into Lightspeed. The Lightspeed Standard plan allows you to hook up your online store sales to your in-person sales with it's ecommerce features. These transaction fees remain the same across all plans. Lightspeed charges 2.6% + 10¢ for every transaction, which is fairly standard for the industry (Card-not-present rate: 2.6% + 30¢). Sticking with Lightspeed's own processor will make life easier, but if you choose to switch from Lightspeed at any point, there might be a bit more legwork involved. You'll also have to decide whether your business uses the Lightspeed Payments system to process payments. Now, however, they recommend that those running multiple locations get in touch for a quote. In past years, Lightspeed charged a flat $29 per month rate across all plans to add each additional register beyond the first one. For that, customers get a retail POS and payments system with a free terminal included. It costs $69 per month when billed annually, or $79 when billed monthly. The entry-level Lean tier is aimed at small businesses. It also has a very strong till, which your employees will find a joy to use. It has great business development features, including strong customer loyalty and CRM add-ons, as well as strong omnichannel capabilities including ecommerce and online ordering. While Lightspeed might not be able to serve every type of business on the market, those it can help will reap serious rewards. We also wouldn't recommend Lightspeed for service-based businesses, such as hairdressers or tattoo parlors, while Lightspeed is unable to provide POS systems to businesses selling motorized vehicles, including boats. This is because it doesn't integrate with weighing scales, or offer fractional quantities or expiry dates for products. However, it doesn't work well with grocery stores, florists, pawnshops, antique stores, DIY stores, haberdasheries, warehouses, drop-shipping companies, or storage facilities. Lightspeed Commerce is ideal for retail businesses with big inventories of barcoded items, such as sports stores, jewelry stores, clothing stores, toy and hobby stores, pet stores, or furniture sellers.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |